Privacy Policy
Last updated: November 6, 2025
This Privacy Policy explains how Vidfly ("we," "us," or "our") collects, uses, discloses, and protects your information when you access or use our website, services, and applications (collectively, the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our Services:
- Personal Information: Information that identifies you personally, such as your name, email address, and payment information, which you provide when creating an account or making a purchase.
- User Content: The information you provide to use the Service, including text prompts, uploaded media, and the videos generated using our Service.
- Usage Data: Information about how you access and use the Services, including your IP address, browser type, device information, and page views.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Services. You can control cookie settings through your browser.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide, maintain, and improve our Services.
- To process transactions and send you related information, including purchase confirmations and invoices.
- To communicate with you about your account, provide customer support, and respond to your inquiries.
- To analyze usage trends and improve the functionality of our Services.
- To send you marketing communications, where permitted by law, that may be of interest to you.
3. Disclosure of Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.
4. Security of Your Information
We take the security of your personal information seriously. We implement reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access, correct, or delete your personal information.
- Withdraw your consent to our processing of your personal information.
- Opt-out of marketing communications.
To exercise these rights, please contact us at [email protected].
6. Third-Party Websites
Our Services may contain links to third-party websites that are not operated by us. We have no control over, and are not responsible for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a minor between the ages of 13 and 18, you may only use our Services with the permission and under the supervision of your parent or legal guardian. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].